At Aussie Athletix, we value your privacy and are committed to complying with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you interact with us.

1. Collection of Personal Information

We collect personal information that is reasonably necessary for our business operations, including:

• Personal Details: Name, address, email, phone number, and other contact details.
• Payment Information: Details necessary to process payments (e.g., credit card information).
• Account Information: If you register for an account, we may collect login credentials.
• Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.
• Communication Records: Details provided in emails, customer support inquiries, or social media interactions.
• Marketing Preferences: Your preferences for receiving promotional materials.

You may choose to remain anonymous or use a pseudonym when interacting with us, where practical. However, some services may require specific personal information to function.

2. Use of Personal Information

We use the information we collect for the following purposes:

• Processing orders, payments, and deliveries.
• Communicating with you regarding orders or customer support.
• Improving our website, services, and product offerings.
• Sending you marketing or promotional material, where you have consented.
• Complying with legal obligations and resolving disputes.

3. Disclosure of Personal Information

We do not sell your personal information to third parties. However, we may share your information with:

• Service Providers: Payment processors, delivery companies, and IT service providers.
• Legal Authorities: As required by law or to protect our legal rights.
• Business Transfers: In the event of a merger, acquisition, or sale of our business.

Where we disclose personal information to third parties, we take steps to ensure it is handled securely and in accordance with Australian privacy laws.

4. Overseas Disclosure

Some service providers we use may store or process information overseas (e.g., cloud storage providers). We ensure these providers comply with Australian privacy laws or provide equivalent protections.

5. Security of Your Information

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. However, no system is entirely secure, and we cannot guarantee absolute security.

6. Your Rights

Under Australian privacy law, you have the right to:

• Access the personal information we hold about you.
• Request corrections to any inaccurate or incomplete information.
• Complain if you believe we have breached the Australian Privacy Principles.

To exercise these rights, contact us at info@aussieathletix.com.au . We will respond to your request or complaint within a reasonable timeframe.

7. Use of Cookies

We use cookies and similar technologies to enhance your experience and analyse website usage. You can disable cookies through your browser settings, but this may affect website functionality.

8. Retention of Personal Information

We retain your personal information only as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be published on our website with the revised effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, you can contact us at:

• Email:  info@aussieathletix.com.au
• Address: 1/52 Outlook Drive, Dandenong North VIC 3175
• Phone: 0406 240 153